CONTENT #Trends

The pandemic has driven rapid adoption of digital channels across countries and industries, but digital’s growth has plateaued. What's next?

A compilation of the most relevant insights, predictions, opinions, and research to help you navigate your customer loyalty strategy

A view of the biggest trends in the customer loyalty industry during 2021

Sean Wilkinson - IMA Europe President Update / Andrew Johnson UK Business Review / Andrew Wilmot - Top 10 Technology Trends 2020